As all of our products are digital, we do not offer refunds or returns. This is because as as soon as the purchase occurs, you have the goods permanently into your email in the form of a PDF file. This means that you can copy, and distribute the product yourself instantly, should you chose to do so. This is against our intellectual property rights, and the website terms and conditions of course.
We do appreciate that mistakes are made, and sopmetimes you buy a digital product that isn’t as suitable as you thought it was.
Therefore, if there is a problem with an order you have made, we will review on a case by case basis. Please contact us and we can see what we can do to help.